187, Abu Plaza, Abu Ln, Meerut, Uttar Pradesh 250001
This policy (“Privacy Policy”) applies to SG Jewel Arts (sgjewelarts.com) and all its subsidiaries, retail outlets, and/or branch offices in India. It sets out the practices and policies applicable to SG Jewel Arts (including its employees, interns, contractors, consultants, clients, customers, or any other party directly or indirectly engaged for business or otherwise) for handling or dealing in Personal Information, including Sensitive Personal Data or Information (as defined below) that is lawfully collected by SG Jewel Arts. We collect personal data of our employees, potential employees, customers, suppliers, business contacts, shareholders, and website users wherever required for business purposes or otherwise.
SG Jewel Arts attaches great importance to your right to privacy and the protection of your data. We want you to feel secure that when you browse, shop, or deal with SG Jewel Arts, your personal data is in good hands.
SG Jewel Arts protects your personal data in accordance with applicable laws and our internal data privacy policies. In addition, SG Jewel Arts maintains appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, or access, or accidental or unlawful destruction of or damage thereto.
You / Your: Refers to any natural person (including customers, website visitors, and employees of SG Jewel Arts) who provides information to SG Jewel Arts as referred to in Appendix 1 of this document.
Act: Shall mean the Information Technology Act, 2000, and the Rules thereunder as amended from time to time.
Information: Shall mean and include Personal Information and Sensitive Personal Data or Information as may be collected by SG Jewel Arts.
Personal Information (PI): Shall have the same meaning as under Rule 2(i) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended from time to time (reproduced under Appendix 1).
Rules: Shall mean the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended from time to time.
Registered User: Shall mean a user whose account registration is accepted on sgjewelarts.com.
Sensitive Personal Data and Information (SPDI): Shall mean and include information under Rule 3 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended from time to time (reproduced under Appendix 1).
All words and expressions used and not defined in this document, but defined in the Act or the Rules, shall have the meanings respectively assigned to them in the Act or the Rules.
This Privacy Policy sets out the practices adopted in respect of Information, including the types of Information collected, how it is collected and used, how long it is retained, and with whom it is shared. This Privacy Policy is published on sgjewelarts.com in compliance with the provisions of the Act and the Rules made thereunder.
We collect various types of information to provide, fulfill, and improve our products and services for you:
1.1 Information You Provide:
Account & Order Information: When you create an account, place an order, or request custom jewelry inquiries on sgjewelarts.com, we collect personal information such as your name, email address, phone number, shipping/billing addresses, and payment/billing details. This information is encrypted and stored in secure digital storage.
Communication & Inquiry Details: When you contact us via our website, email, phone, or messaging platforms regarding orders, designs, or support, we securely store your contact details and correspondence.
1.2 Information We Collect Automatically:
Log & Usage Data: We collect log data, including dates and times of access to sgjewelarts.com, IP addresses, browser type, pages viewed, order/delivery status, and interaction logs.
We use your information for the following purposes:
To Provide Products & Services: To process your orders, handle payments, arrange insured shipping and delivery, manage returns/exchanges, and fulfill custom design requests.
To Communicate with You: To respond to your inquiries, provide customer support, send order confirmations and shipping updates, and—with your consent—send promotional offers, new collection alerts, and marketing communications via Email, SMS, WhatsApp, or Voice.
To Personalize Your Experience: To tailor product recommendations, jewelry collections, and website content to your preferences.
To Improve Our Website & Services: To enhance the functionality, performance, user experience, and security of sgjewelarts.com.
To Comply with Legal & Regulatory Obligations: To comply with applicable Indian tax, KYC/AML (where applicable for high-value jewelry transactions), accounting, and legal requirements.
We respect your right to control your information. You may choose to:
Opt Out of Marketing Communications: Unsubscribe from our marketing emails by clicking the “unsubscribe” link at the bottom of any promotional email, or by contacting us directly.
Access and Update Your Information: Review, access, and update your personal details through your account settings on sgjewelarts.com.
We retain your information for as long as necessary to provide our services, fulfill orders and warranties, comply with our legal and tax obligations, resolve disputes, and enforce our agreements.
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure. We implement industry-standard security measures to safeguard your data.
We may update this Privacy Policy from time to time. Any changes will be posted on sgjewelarts.com with an updated revision date.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: info@sgjewelarts.com
Contact Page: https://sgjewelarts.com/contact/
SG Jewel Arts strives to ensure the security, integrity, and privacy of your PI/SPDI and the adequacy of protection of your Information against unauthorized access, alteration, disclosure, or destruction. Stringent physical, electronic, and managerial security measures are in place to protect against the loss, misuse, and alteration of the PI/SPDI under our control. SG Jewel Arts servers are accessible only to authorized personnel, and your Information is shared with employees and authorized service providers (such as payment gateways and insured logistics partners) strictly on a “need-to-know” basis.
SG Jewel Arts periodically assesses, audits, and updates its information security protocols and policies to maintain high standards on an ongoing basis. You may review the Information you have provided to SG Jewel Arts at any time. Upon your request, SG Jewel Arts will ensure that any PI/SPDI notified to be inaccurate or deficient is corrected or amended. However, SG Jewel Arts shall not be responsible for the authenticity of the PI/SPDI provided by you.
Notwithstanding anything contained in this Privacy Policy or elsewhere, SG Jewel Arts shall not be held responsible for any loss, damage, or misuse of your PI/SPDI if such loss, damage, or misuse is attributable to a Force Majeure Event.
Every SG Jewel Arts Employee or Relevant Individual who deals with or comes into contact with Personal Data—regardless of its origin—has a responsibility to comply with applicable data privacy laws and this Privacy Policy. Employees/Relevant Individuals must seek guidance in the event of any ambiguity while handling Personal Data and shall at all times:
Prevent any unauthorized person from accessing computer systems processing Personal Data, specifically preventing:
Unauthorized reading, copying, alteration, deletion, or removal of data;
Unauthorized data input, disclosure, uploading, or transmission/transfer of Personal Data.
Abide by SG Jewel Arts’s internal logical and physical security policies and procedures.
Ensure that authorized users of a data-processing system access only the Personal Data covered by their access rights.
Maintain records of what Personal Data has been communicated, when, and to whom.
Not disclose any Personal Data to any third party without prior authorization from Management or the Human Resources Department.
Ensure that Personal Data processed on behalf of a third party is processed strictly in the manner prescribed by such third party.
Ensure that during communication of Personal Data or transfer of storage media, the data cannot be read, copied, or erased without authorization.
Immediately report and notify Management of any security vulnerabilities, privacy breaches, or potential risks upon becoming aware of them.
Attend mandatory training on information security and data privacy.
Failure to comply with this Policy and applicable laws may expose both SG Jewel Arts and the Employee/Relevant Individual to damages, fines, and legal penalties. Any non-compliance is treated seriously and may result in disciplinary action, up to and including dismissal or contract termination.
It is SG Jewel Arts’s policy to retain certain Personal Data of relevant individuals even after they cease to be employed or engaged by SG Jewel Arts, where required for legal and business purposes—including providing employment references, processing re-employment applications, administering statutory/retirement benefits (if applicable), and fulfilling contractual or statutory obligations.
We retain customer and user personal data only for as long as necessary according to the following criteria:
While we have an ongoing relationship with you (such as an active account on sgjewelarts.com);
For as long as needed to provide products, after-sales support, or services to you;
For as long as required to comply with applicable Indian legal, tax, accounting, and contractual obligations.
Once SG Jewel Arts no longer requires Personal Data, it is securely destroyed or anonymized in accordance with applicable law. Service and order transactional data is retained for a minimum of three (3) years, or longer where mandated by tax and statutory regulations.
You are entitled (in the circumstances, under the conditions, and subject to the exceptions set out in applicable law) to:
Request Access: Know whether we hold personal data about you and obtain information on and a copy of that personal data.
Request Rectification: Have your personal data corrected if it is inaccurate or incomplete.
Object to Processing: Request that SG Jewel Arts cease processing your personal data in applicable circumstances.
Request Erasure: Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
Request Restriction of Processing: Request that SG Jewel Arts process your personal data only in limited circumstances, including with your consent.
Request Data Portability: Receive a copy of personal data you have provided to SG Jewel Arts in a structured, commonly used, machine-readable format, or request its transmission to another data controller.
To exercise any of these rights, please contact us at info@sgjewelarts.com or through https://sgjewelarts.com/contact/.
THE SITE (sgjewelarts.com) IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SITE AND ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN; (4) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
We respect the intellectual property rights of others (including jewelry designs, photography, trademarks, and written content). If you believe that any material available on or through sgjewelarts.com infringes upon any copyright you own or control, please immediately notify us at info@sgjewelarts.com or via https://sgjewelarts.com/contact/ (a “Notification”). A copy of your Notification may be shared with the party who posted or stored the material addressed in the Notification. Please be advised that under applicable law, you may be held liable for damages if you make material misrepresentations in a Notification.
You may not access or use sgjewelarts.com for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors (including unauthorized scraping or reproduction of jewelry designs and product listings) except those that are specifically endorsed or approved by SG Jewel Arts.
Third-party communication platforms (such as WhatsApp Business) and payment processors are governed by their respective terms, policies, and international/local laws, which may change from time to time without prior notice from SG Jewel Arts.
Rule 2(i) — Personal Information: Means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
Rule 3 — Sensitive Personal Data or Information (SPDI): Means such personal information which consists of information relating to:
Password;
Financial information such as bank account, credit card, debit card, or other payment instrument details;
Physical, physiological, and mental health conditions;
Sexual orientation;
Medical records and history;
Biometric information;
Any detail relating to the above clauses as provided to the body corporate for providing a service; and
Any of the information received under the above clauses by the body corporate for processing, stored or processed under lawful contract or otherwise;
Provided that any information that is freely available or accessible in the public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as sensitive personal data or information for these rules.
Information Collected from Registered Users & Customers:
Full Name
Date of Birth / Anniversary Dates (if voluntarily provided)
Billing and Shipping Address
Email ID
Gender
Phone Number
Order & Transaction Details (including payment status, delivery logs, and customer support correspondence)
For recruitment, onboarding, and human resources administration, SG Jewel Arts may collect and store the following employee/applicant records:
Personal & Identity Details: First Name, Middle Name, Last Name, Date of Birth, Place of Birth, Gender, Nationality, Blood Group, Marital Status, Father’s/Husband’s Name, Spouse Name & DOB, Children’s Names & DOBs, Hobbies, Emergency Contact Person & Details, Personal Contact Number, Email ID, Present Residential Address, Permanent Residential Address, Date of Joining SG Jewel Arts.
Government & Travel Identification: PAN Card Number, Passport Number, Passport Date of Issue, Place of Issue, Date of Expiry, Driving License Details, Details of Visits Abroad.
Education & Qualifications: All Education Attained to Date, All Professional Qualifications.
Employment History: Previous Employer Name(s), Company Address, Line Manager’s Name, Designation, Last Position Held, Dates of Employment, Summary of Responsibilities, Reason for Leaving, Last Remuneration Package, Total Years of Experience, Employment Type History (temporary, contractual, volunteer, outsourced, or deputed roles).
Background & Compliance Particulars: Declarations regarding foreign entry refusals, arrests/convictions, bankruptcy, prior suspension/dismissal, relatives currently employed at SG Jewel Arts, and director disqualifications.
References & Onboarding Documentation: Reference 1 (Reporting Manager) & Reference 2 (HR/Professional) Full Name, Designation, Company Name, Contact Number, Nature of Relationship, and Years Known; Resume, Signed Employee Intellectual Property Agreement, Signed Compliance Forms, DOB Proof, Bank Account Details, and Signed Employment Documents.